Privacy Policy
A LEGAL DISCLAIMER
Effective Date: January 26, 2026
This Privacy Policy explains how CBF, LLC (“CBF,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit www.cbfllcusa.com (the “Website”) or contact us through our forms and communications.
PRIVACY POLICY - THE BASICS
1) Scope
This Privacy Policy applies to information collected through the Website and related communications (email, phone, and online forms). It does not apply to information collected offline unless we link it to information collected online.
2) Information We Collect:
A. Information you provide to us
When you request a quote, submit an inquiry, or contact us, we may collect:
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Identifiers and contact details: name, email address, phone number, company name (if provided)
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Project or service details: start timeframe, scope of work, property/project notes, and related information you submit
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Career-related information: if you apply or submit career inquiries, we may collect employment-related details and uploaded documents (such as resumes/CVs) you choose to provide
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Communications: content of messages you send, and records of our responses
Please do not submit sensitive personal information (e.g., Social Security numbers, driver’s license numbers, financial account numbers, health information) through our Website forms unless we specifically request it through a secure method.
B. Information collected automatically
When you browse the Website, we (and service providers working on our behalf) may automatically collect:
Device and usage data: IP address, device type, browser type, operating system, pages viewed, time spent, clicks, referring/exit pages, and approximate location inferred from IP
Cookies and similar technologies: cookies, pixels, tags, and similar tools used to make the Website work, remember preferences, measure performance, and support marketing (see Section 5)
C. Information from other sources
We may receive information about you from:
Business partners or referrals (e.g., property teams or vendor contacts who refer a project)
Public sources (e.g., business websites, public professional profiles) to verify business details or reach the right contact
WHAT TO INCLUDE IN THE PRIVACY POLICY
3) How We Use Your Information
We use the information we collect to:
Provide and manage services (e.g., evaluate requests, prepare estimates, coordinate projects)
Respond to inquiries and communicate with you
Process and evaluate career inquiries/applications
Improve and maintain the Website (analytics, troubleshooting, performance)
Send updates and marketing communications (where permitted by law), and measure engagement
Protect against fraud and secure our systems
Comply with legal obligations and enforce our rights
4) How We Share Your Information
We may share information in the following circumstances:
A. Service providers
We may share information with vendors who help us operate, such as:
Website hosting and website-form providers
Email and communications tools
Analytics providers
IT, security, and business operations support
These providers are authorized to use information only as needed to provide services to us.
B. Legal requirements and protection
We may disclose information if we believe it is necessary to:
Comply with a law, regulation, subpoena, or court order
Protect the rights, property, or safety of CBF, our customers, or others
Investigate or prevent suspected fraud or security issues
C. Business transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
D. We do not sell personal information
CBF does not sell personal information for money. We also do not share personal information for cross-context behavioral advertising in a way that would be considered a “sale” or “sharing” under certain state laws, unless we clearly disclose and provide choices as required.
5) Cookies, Analytics, and Your Choices
We may use cookies and similar technologies to:
Enable core site functionality (security, page navigation)
Remember preferences
Understand how visitors use the Website (analytics)
Support marketing and measure campaign effectiveness (if enabled)
Your choices:
You can adjust your browser settings to block or delete cookies. If you do, parts of the Website may not function properly.
If we use marketing emails, you can opt out anytime by using the unsubscribe link (if included) or by contacting us.
6) Data Retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to meet legal, accounting, or reporting requirements. Career-related submissions may be retained for a reasonable period to evaluate candidates and comply with applicable obligations.
7) Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no system can be guaranteed 100% secure. Please use caution when sharing information online.
8) Your Privacy Rights (U.S.)
Depending on where you live, you may have rights to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain uses (where applicable)
To make a request, contact us using the details in Section 12. We may need to verify your identity before fulfilling requests.
California and other state privacy notices
If you are a resident of California (or another state with privacy laws), you may have additional rights. Where required, we will honor applicable rights and respond within the timeframes set by law. We will not discriminate against you for exercising your privacy rights.
9) Children’s Privacy
The Website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.
10) Third-Party Links
The Website may link to third-party websites (e.g., social platforms). We are not responsible for the privacy practices of those third parties. Please review their policies before providing information.
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Changes are effective when posted on this page.
12) Contact Us
If you have questions about this Privacy Policy or want to exercise your privacy rights, contact:
CBF, LLC
Email: renovations@cbfllcusa.com
Phone: 704-310-8204
Mailing Address: 424 South Center Street, Collierville, TN 38017
